Cloud CMS 3.2 connection difficulties

Incident Report for Cloud CMS

Resolved

This incident has been resolved.

Posted Jan 15, 2024 - 11:51 EST

Update

Search calls are working nominally at this point. Closing incident.

Posted Jan 15, 2024 - 11:49 EST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jan 15, 2024 - 10:33 EST

Update

Network latency issues were discovered with our EU1 Elastic Search cluster. Some queries were timing out. We are working to correct this.

Posted Jan 15, 2024 - 10:31 EST

Investigating

We are currently investigating the issue.

Posted Jan 15, 2024 - 10:11 EST

This incident affected: EU1 Environment.